In the highly competitive insurance brokerage industry, service delivery is of utmost importance.
At Shackleton Risk Management (“SRM”) we are able to provide our services nationally across South Africa. With offices in Johannesburg, Pretoria, Durban, Cape Town, Port Elizabeth, Bloemfontein and Nelspruit and representation in Grahamstown, Kimberley and Mmabatho, we are able to be the leaders in our market.


Industry Knowledge.

The first main advantage of using SRM is that you will be serviced by knowledgeable brokers and executive directors with combined experience totaling over 100 years. We are also committed to continually cultivating knowledge and creating an environment whereby our clients achieve success through our service.


Large Support Framework.

The second advantage of using SRM is the access to several individuals per regional office to assist with queries or product information.  This increases our service capabilities. At SRM our large staff compliment is our asset. In order to cater for client’s needs which are not always predictable, we believe in flexibility, collaboration and alignment. At SRM you have access to all levels of support including access to decision makers.


Professional responsibility

The third advantage of using SRM is our professional responsibility to clients. As a large brokerage we have a responsibility to act professionally and deliver first class services to our clients.


Subscribe now
Read More

More Articles

Understanding VAT & How To Save On Your MedMal Insurance Premium

VAT explained Value Added Tax (VAT) is a secondary tax that is charged on the consumption of goods and services in the economy. In the context of medical practitioners, VAT is charged on the consumption of your services (the provision of healthcare). This means that a portion of your revenue is paid to SARS as…

All you need to know about a ‘Claims-Made’ Policy

There are two key features of a claims-made policy. Firstly, the policy limits coverage to claims first made during the policy period. A claim is typically “made” on the date that you notify your broker or the Insurer. A claim made before the policy inception date or after the expiration date is not covered unless…

What is a reportable circumstance and what is a claim?

A reportable circumstance is any occasion when the Insured first becomes aware of any of the following: an intimation of a possible claim for damages, including correspondence intimating that the Insured was at fault in relation to performing any service or is liable for costs incurred or losses suffered by a third party; or the…