If you receive a complaint or summons, it is important to take immediate action to protect your interests. Here are some steps to consider:
- Contact your insurance broker or insurer: Your insurance broker or insurer can provide guidance on how to handle the complaint or summons and can connect you with legal counsel if needed.
- Gather documentation: Collect any relevant documentation related to the incident, such as medical records, consent forms, and communication records.
- Review the complaint or summons: Review the complaint or summons carefully to understand the allegations being made against you.
- Do not admit fault or liability: It is important not to admit fault or liability without first consulting with legal counsel.
- Respond to the complaint or summons: You may be required to respond to the complaint or summons within a certain timeframe. Failure to respond can result in a default judgment being entered against you.
- Cooperate with your insurer: Your insurer may conduct an investigation into the incident and may require your cooperation in the process.
- Attend all hearings or court dates: If the complaint or summons proceeds to court, it is important to attend all hearings and court dates (subject to the advice of counsel and/ or legal representative).
Remember, the specific steps you need to take may depend on the circumstances of your case (including what your insurer’s policy wording states). It is important to consult with your insurance broker or insurer for guidance on how to proceed.
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